Shipping and returns

Here's everything you need to know about shipping and returns at Sassy Doll Beauty Supply. We're located in Toronto, Ontario, Canada and dedicated to providing quality service.

Shipping information

At Sassy Doll Beauty Supply, we understand how important it is to receive your order quickly and efficiently. That's why we strive to process and ship all orders within 1 to 2 business days. We're located in Toronto, Ontario, Canada, and offer the following shipping options for your convenience:

  • Standard Shipping: A cost-effective option to receive your order.
  • Express Shipping: For faster delivery, choose our express option at checkout.

Shipping costs are calculated at checkout.

Returns and exchanges

Your satisfaction is our priority. If you are not completely satisfied with your purchase, Sassy Doll Beauty Supply offers store credit or exchanges. Please note the following conditions:

  • Returns or exchanges must be initiated within a reasonable timeframe of receiving your order. Contact us via the page to begin the return process.
  • To be eligible for a return or exchange, the item must be unused, in the same condition that you received it, and in its original packaging.
  • The following products are non-returnable: Any used products.

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your store credit or exchange.

Need Help?

If you have any questions or concerns regarding our shipping and return policies, please do not hesitate to contact our customer support team. We're here to help!